Human Services (P300) IRS Verified DX Registered 990 on File

FRIENDSHIP HOUSE

EIN: 24-0795422 · SCRANTON, PA 18505-2707 · United States · FY 2025 Data

3 out of 5 58 / 100 Based on 2+ years of filings

Financial strength (30%) 83/100

Reliability (20%) 55/100

Effectiveness (25%) 88/100

Impact (25%) No data yet

Financial data: FY 2025 · Scored 9/13/2026

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CharityAI™ Score

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Mission Statement

Just Care for Families is a small, intensive, community-based program offered by Friendship House. Just Care is designed to assist families face and overcome challenges and create stability in their lives. Just Care utilizes evidence-based strategies to support parents and families experiencing a range of challenges with parenting, substance use disorder, mental health needs, service navigation, and basic personal needs. The Just Care model employs behavioral interventions to help families overcome these challenges and achieve goals they set for themselves and their family. Our program is seeking donations from individuals and businesses to support families with children ranging from infancy through adolescence. We need adult and child clothing, household supplies, children’s toys, transportation gift cards, and other items or gift certificates which will help families facing multiple challenges. Just Care is an incentive-based program that provides opportunities for parents to earn the donated items for their families as a result of their healthy parenting and lifestyle choices.

Financial Overview — FY 2025

$19.4M

Total Revenue

$20.0M

Total Expenses

$16.3M

Net Assets

254

Employees

Revenue Sources

Expense Breakdown

Program Expense Ratio 87.5%

Fundraising Efficiency N/A

Operating Reserve 9.82x

Liability-to-Asset 28.9%

Revenue Diversification 97.5%

Executive Compensation $1.9M

Compared with Peers

FY 2025

Compared with 1,112 similar organizations (United States, Human Services, $10M–$100M in expenses), FY 2025.

This organization Middle half of peers (P25–P75) Peer median

Ratio	This org	Peer median	Position (P10 → P90)
Program expense ratio Program expenses / total expenses · higher is better	87.5%	87.2%	P10P90	Above median
Admin expense ratio Management and general / total expenses · lower is better	12.5%	11.3%	P10P90	Below median
Fundraising expense ratio Fundraising expenses / total expenses · lower is better	0.0%	0.4%	P10P90	Top quarter
Operating reserve Months of expenses covered by net assets · higher is better	9.8 mo	7.5 mo	P10P90	Above median
Liabilities to assets Total liabilities / total assets · lower is better	28.9%	26.6%	P10P90	Below median
Revenue concentration Share of revenue from the largest source · lower is better	97.5%	91.4%	P10P90	Bottom quarter
Revenue growth Year over year revenue growth	-4.7%	6.3%	P10P90
Expense growth Year over year expense growth	-2.0%	5.3%	P10P90
Surplus margin Surplus as a share of revenue	-3.0%	2.8%	P10P90

Financial History

Year	Revenue	Expenses	Net Assets	Program %	Staff
2025	$19.4M	$20.0M	$16.3M	87.5%	254
2024	$20.3M	$20.4M	$17.1M	88.9%	354
2023	$19.3M	$18.5M	$16.9M	86.5%	342
2022	$21.2M	$16.8M	$16.1M	90.3%	342
2021	$20.3M	$16.0M	N/A	—	369

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Organization Details

EIN: 24-0795422
State: PA
City: SCRANTON
ZIP: 18505-2707
Classification: P300
Category: Human Services
Rating: 3★
Coverage: A
Last Updated: Aug 2026
IRS Ruling Year
Foundation Code: 11
Form 990: On File

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CharityAI™ rates charities from 0 to 100 using public filings (IRS Form 990 and the equivalent registries outside the US) together with the information the charity itself provides on DonationX. Ratings are recalculated every quarter, without human bias, and shown as stars.

Four pillars

Financial strength30%

Program expense ratio, fundraising efficiency, operating reserves, liabilities and revenue diversification, compared with similar organizations.

Reliability20%

Standing with the registry, filing history, verification and how complete the profile is.

Effectiveness25%

How much goes to programs and how consistently the organization delivers them.

Impact25%

The outcomes the charity reports on DonationX: people served, cost per service and results.

Stars

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