COORDINATED ADVICE AND REFERRAL PROGRAM FOR LEGAL SERVICES
Mission Statement
CARPLS MISSION STATEMENT As Cook County’s legal assistance hotline, CARPLS strives to help lower income individuals address their legal needs in a timely and cost effective manner. Volunteer and staff attorneys accomplish this mission by providing (1) legal advice and information, (2) brief services to prevent and minimize litigation, (3) prompt referrals to appropriate legal, government and social service programs, and (4) educational and instructional materials to enable clients to address their own legal needs. By providing these services, CARPLS aims to increase access to justice, to streamline the legal services delivery system, to expand problem-solving options and to increase available legal resources for our clients by identifying gaps in services and advocating to fill those gaps.
Financial Overview — FY 2025
Compared with Peers
FY 2025| Ratio | This org | Peer median | Position (P10 → P90) | |
|---|---|---|---|---|
|
Program expense ratio
Program expenses / total expenses
· higher is better
|
85.9% | 85.4% |
P10P90
|
Above median |
|
Admin expense ratio
Management and general / total expenses
· lower is better
|
8.2% | 11.5% |
P10P90
|
Above median |
|
Fundraising expense ratio
Fundraising expenses / total expenses
· lower is better
|
5.8% | 0.5% |
P10P90
|
Bottom quarter |
|
Fundraising efficiency
Fundraising expenses / gross fundraising income
· lower is better
|
267.1% | 140.2% |
P10P90
|
Below median |
|
Operating reserve
Months of expenses covered by net assets
· higher is better
|
9.3 mo | 9.3 mo |
P10P90
|
Below median |
|
Liabilities to assets
Total liabilities / total assets
· lower is better
|
13.0% | 12.0% |
P10P90
|
Below median |
|
Revenue concentration
Share of revenue from the largest source
· lower is better
|
97.7% | 92.3% |
P10P90
|
Below median |
|
Revenue growth
Year over year revenue growth
|
20.6% | 5.5% |
P10P90
|
|
|
Expense growth
Year over year expense growth
|
13.0% | 5.6% |
P10P90
|
|
|
Surplus margin
Surplus as a share of revenue
|
12.1% | 2.7% |
P10P90
|
Financial History
| Year | Revenue | Expenses | Net Assets | Program % | Staff |
|---|---|---|---|---|---|
| 2025 | $6.0M | $5.3M | $4.1M | 85.9% | 68 |
| 2024 | $5.0M | $4.7M | $3.3M | 86.4% | 63 |
| 2023 | $4.2M | $4.2M | $2.9M | 82.8% | 54 |
| 2022 | $4.4M | $4.1M | $2.8M | 85.3% | 51 |
| 2021 | $3.3M | $3.4M | N/A | — | 43 |
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