HEARTS UNITED FOR GOOD INC
Mission Statement
Hearts United for Good is committed to addressing and identifying gaps and needs within Mecklenburg County and its often overlooked and marginalized populations. We aim to offer the access and assistance necessary to ensure each and every human we encounter is given the tools and ability to succeed - regardless of educational, historical, financial, and societal barriers. HUG believes that ending stigmas and the perpetuity of failure and oppression through advocacy, understanding, and devotion is the foundation for effecting the greatest impact on the needs of our community. The goal of our organization is to serve our community with dedication, compassion, integrity, and love. Our mission is to not only provide support; but to also focus on creating avenues of prevention and sustainable solutions. Together, we can build stronger communities and ignite hope by removing structural barriers that perpetuate poverty, and by providing guidance for healing the challenges of inter-generational trauma. It’s our mission and commitment to our community to be the conduit that allows those in need to access the available assistance offered through state, county, and city programs. We accomplish this by providing supplies, resources, and direct support ranging from safe & dependable transportation, to employment and resume training, to groceries, clothing, personal care items, tents, tarps, sleeping bags, and so much more. Our targeted programs currently focus on Food Insecurity, Homeless and Housing, Animal Welfare, Veteran Assistance, Senior Care, LGBTQ+ and Trans Advocacy, with several other programs in immediate and constant development. Hearts United for Good envisions creating a new perspective and approach to service; We believe that instead of requiring the people to adapt to the system, our society and social services should have the ability to assess and pivot - and begin enabling the system to adapt to the people.
Financial Overview — FY 2024
Compared with Peers
FY 2024| Ratio | This org | Peer median | Position (P10 → P90) | |
|---|---|---|---|---|
|
Program expense ratio
Program expenses / total expenses
· higher is better
|
93.1% | 87.7% |
P10P90
|
Above median |
|
Admin expense ratio
Management and general / total expenses
· lower is better
|
6.1% | 9.5% |
P10P90
|
Above median |
|
Fundraising expense ratio
Fundraising expenses / total expenses
· lower is better
|
0.9% | 0.0% |
P10P90
|
Below median |
|
Fundraising efficiency
Fundraising expenses / gross fundraising income
· lower is better
|
171.7% | 8.6% |
P10P90
|
Bottom quarter |
|
Operating reserve
Months of expenses covered by net assets
· higher is better
|
2.7 mo | 14.0 mo |
P10P90
|
Bottom quarter |
|
Liabilities to assets
Total liabilities / total assets
· lower is better
|
2.4% | 0.4% |
P10P90
|
Below median |
|
Revenue concentration
Share of revenue from the largest source
· lower is better
|
99.8% | 90.5% |
P10P90
|
Bottom quarter |
|
Revenue growth
Year over year revenue growth
|
189.1% | 7.9% |
P10P90
|
|
|
Expense growth
Year over year expense growth
|
167.5% | 6.5% |
P10P90
|
|
|
Surplus margin
Surplus as a share of revenue
|
12.8% | 1.5% |
P10P90
|
Impact
1 program| Outcome / Program | People Served | Cost / Service | # Completed | Duration |
|---|---|---|---|---|
| Food, housing and other aid | 15,000 | $15.00 | 15,000 | Per Day |
Financial History
| Year | Revenue | Expenses | Net Assets | Program % | Staff |
|---|---|---|---|---|---|
| 2024 | $568K | $496K | $111K | 93.1% | 1 |
| 2023 | $197K | $185K | $37K | 87.5% | 2 |
| 2022 | $197K | $198K | $29K | 83.5% | 2 |
| 2021 | $341K | $362K | N/A | — | 0 |
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